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Jan Pro - Horrible.

Didn't get my full pay,still owed since oct,nov. Really sucks.
Company wrote 0 public responses to the review from Nov 30.
#1411729
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We've had Jan Pro cleaning for us for about six months. First, Gianni is an *** and disrespectful. Second, the cleaner left the front door to our gym unlocked. I should have known then to fire them but I didn't. Third, we caught the cleaner stealing. When we tried to...
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Company wrote 0 private or public responses to the review from Oct 12.
Anonymous
Betty- Boop

It sounds like all of these reviews are coming out of the same place about the same few people at Jan-Pro. If ANYONE is to believe that ALL Jan-Pro locations, cleaners, owners...

Anonymous
Betty-Boop

You are aware that people are individual. First of all I am sorry that had to happen to you but the saying one bad apple spoils the whole barrel is untrue. Just because you ha...

1.0
#1380268
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We signed a cleaning contract with Jan Pro (Morris County NJ) in July 2017. From day 1 we had complaints and initially they were handled fine. Then a new guy Gianni came on and accused us of not cleaning our facility (isn't that their job?). He wanted to inspect first...
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Company wrote 0 private or public responses to the review from Apr 10.
Anonymous
Anonymous

$250 a month. Seriously clean it yourselves

1.8
I didn't like
  • Customer service
  • Not reading contracts
  • Rude employees
#1230866
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He was a buddy of mine neighbors at one point my kids still watch his baby girls that’s how close we where. guess he was the sales manager every time I see him he tells me to get a franchise from him and 3 years later I did asked a coworker to be my partner and they...
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Company wrote 0 public responses to the review from Oct 28, 2017.
Anonymous
Anonymous

I couldn't follow the story at all.

Anonymous
Anonymous

The writing is terrible and I can't really follow what happened.

1.0
#1122158
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Jan Pro - Don't sign with them!
Jan Pro - Don't sign with them!
Jan Pro - Don't sign with them!
This company is horrible! We've been through 2 franchisees with this company and the second was worse than the first. They are giving me an extremely hard time canceling service even though I given them numerous complaints in writing and 30 days written notice of...
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Company wrote 0 public responses to the review from Aug 14, 2017.
1.0
#1087555
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BEWARE; do not sign a contract no matter what they say. Most of it is not true. After we met the requirements of the contract and cancelled because of poor service; they threatened us with a breach of contract. Hopefully my attorney doesn't talk me out of suing them,...
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Company wrote 0 public responses to the review from Aug 10, 2017.
#1085845
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Whatever you do, do not sign a contract with Jan Pro. They undersell the job to get you to sign the contract and for the Franchise owner to make any money they can't hire enough people to do a good job. I was told it would take three people to clean my facility but...
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Company wrote 0 public responses to the review from Jul 06, 2017.
Anonymous
Anonymous

Jan Pro is aweful. Do not do what they promise. Poor quality of work. The contract is so one sided. Be careful.

#1070427
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Jan Pro has been doing a great job for us for a few years now. They are very professional and always on time for cleaning. We acquired the space next door and added it to our current cleaning cycle. Jan Pro cleaned the new area right away. I will be using Jan Pro...
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Company wrote 0 public responses to the review from Nov 22, 2016.
3.0
I liked
  • Thier service
#959469
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We had a small business in Calgary, AB and hired them to clean our office for about $200/month. We signed a contract in 2012 and everything was working well until we closed our office in 2016. After we closed, they sent us a bill for over $2000 threatening us to pay...
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Company wrote 0 public responses to the review from Oct 20, 2016.
Anonymous
Anonymous

I agree they even rip-off there employees.

#939983
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Jan Pro Customer Care Review

The worst happened in my life the're bandits, we pay 30,000.00 for a school cleaning and they will pay me back 20,000.00 they change the policy rules and the pay me 0.
Company wrote 0 public responses to the review from Sep 07, 2016.
1.4
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#914552
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