Jan Pro

Hired Jan pro they send a professional lady out to show you all the stuff they are going to clean , one year later None of that gets done call and complain and all they do is find a new crew , Crews bring their kids in at 2am and they run around my business or sometimes the kids clean too ,I have a 10 Thousand square foot daycare that needs cleaned and for a year its never right waste of money Nancy Dillard doesnt care But Im sure the Owner of the company would limit to know I have the videos of children cleaning my building and running around getting into personal stuff they are not pretty for any business to see, I never leave reviews but I have given this company a year now and no one wants to make anything right , Im now calling CPS and the sheriff and letting them handle this situation . Do not recommend JAn PRO CLEANING

I hired Nancy Dillards franchise Jan pro in Canton Ohio 44708 , I have been with them for the past year. She has allowed multiple unauthorized people in my building, 3 different times now small children have been cleaning with my sweepers, my supplies, my chemicals, my products that I was told Jan pro supplied , running over cords etc.

Small children 12 years old . I have video surveillance of many incidents in my building, the owner fires a crew and brings in a new one. My building gets cleaned at 2am in the morning, why would children be allowed to run and play in my building or clean, yes it's a daycare, but its my business and its closed. The videos i have are very damaging and Im reaching out to headquarters before I make them public.

When Jan pro came out I had a representative who was dressed professional, signed me up and told me all the great cleaning I would get. I have never seen the list they gave me completed. That's not my complaint. I have brought to her attention(Nancy Dillard ) several times, no one shows up or children are cleaning at 2am, her reply is don't you have employees that make mistakes?

I have been a business owner for 22 years , I have 3 large daycare facilities and I know what its like to get a bad review, that's not my intention. My intention is to get this lady off your books.

CHILDREN SHOULD NOT BE COMING INTO A BUILDING CLEANING AT 2am, its my job to report child abuse. The videos I kept over the 9 months of cleaning are very distrubing, I would like to have the time to send them to someone , so they can see what the Franchise owners are actually doing to Jan pro

I had cancelled services and yet was still charged for services that were never rendered. During the beginning of the COVID out break the Governor of Oregon closed my dental office.

As a result of the closure we did not see any patients or have need for any janitorial services as the office was closed the entire month of April. Jan-Pro never set foot in my office the entire month yet expected me to continue to pay for services that were never rendered.

Minnesota Jan pro will make you go broke!!!!!!!

I ran into Ms. Terry at the grocery store and she told me all about how great Jan Pro is.

She was very nice and explained I can become my own Franchise Owner as well. I will be calling to see about working for this great company!

Jan Pro did a horrible job. We fully understand that mistakes happen and with that in mind, we gave them multiple chances to make good on their promise to offer great service.

The management and sales team were extremely slow in responding.

And, nobody ever came out to actually look at what the issue was. I would to recommend them for anything.

I interviewed several different janitorial services before choosing one. Jan-Pro representative came out looked at my office and gave me a bid.

Explained all that was included in the bid and after reviewing other bids and what they offered choose to go with Jan-Pro.

I however feel that I was mislead, did not know that they are a franchise and that the person who came out was not the one associated with the franchise that came to my office.

I have been complaining about the quality of service from the time they started in February. No matter how much complaining I have done not much has changed. I even went to the extent of posting pictures of how my furniture should be arranged, how the items on the sinks should be arranged. To no avail.

nothing changed. Every morning when we come in all of the furniture has to be rearranged. It looks as though they are always in a hurry and that the furniture is being tossed around. Garbage can liners hanging outside of the garbage can, frequently not emptying all of the garbage cans and not putting garbage cans back where they belong, sinks have not been being cleaned.

I could go on. I will never use this service again and I would encourage you to not use this service regardless of what they say.

I believed what they said and I ended up with terrible service. Now because I signed a contract I will probably be stuck with them until the contract expires

I hired Jan-Pro to do some commercial cleaning for my company. They were over an hour late with no apology.

They sent 2 people to professionally clean our ovens and floors. They arrived with a small bag with some gloves and a couple scrubbing pads. I had to give them supplies to get the job done. They left a mess and my floors look worse than before they were cleaned.

I expressed all of my concerns to the manager and she said she would take care of it. It's been over a month and no answers. I sent an email and she again said she would have her operations manager call me. It's been another 2 weeks with no word.

I would never ever recommend JAN PRO they do awful cleaning and are very unprofessional. NO STARS

Had them cleaning my office and when I would complain which was every week they would not do anything about it. Finally they sent someone else out and they were worst than the first one.

I canceled the contract and they took me to court. Don't use this company unless you are ready for a nightmare.

Recently I worked for a guy that hired me to subcontract for janpro, I worked one night, it didn't work out uninstall and I collected a paycheck for the hours worked, deposited in my bank account and THE TWO FIGURE CHECK BOUNCED WHICH THEN PUT ME INTO THE NEGATIVE WITH THE OVERDRAFT FEES AND RETURNED CHECK PENALTY FEES AND Jayson isn't taking my calls... It's the principle.

I'm going to file for the simple principle. This company SUCKS!

I cleaned at Rittenhouse women medical center for dec 1-20 2018. I have contacted Rittenhouse women and jan-pro for my wages with no answers.

We've had Jan Pro cleaning for us for about six months. First, Gianni is an *** and disrespectful.

Second, the cleaner left the front door to our gym unlocked. I should have known then to fire them but I didn't. Third, we caught the cleaner stealing. When we tried to work this out with the Manager and Franchise owner, Mary, (all we wanted was for them to pay for changing our locks, give us the stolen money back and refund us for this month and last), our emails went unanswered.

Now we are left with no choice but to get the police and our attorney involved and we will be contacting the local media. All I can say is STAY AWAY FROM THIS COMPANY!

Didn't get my full pay,still owed since oct,nov. Really sucks.